STEP 01 — PLANT
One snippet, zero friction
Add a lightweight script to your app. It records movement — screens viewed, taps, backtracks, hesitations — and nothing else. No keystrokes, no form contents, no personally identifying information. Like setting up a trail camera, not a wiretap.
STEP 02 — AGGREGATE
Footprints become trails
Individual sessions are noisy; thousands of them draw a map. Movement aggregates into flow diagrams where each trail's thickness is proportional to real usage. The paths nobody designed appear on their own:
- Desire paths — heavily walked routes you never designed
- Dead trails — features you maintain that nobody visits
- Loops — places where users circle before giving up
STEP 03 — PAVE
Evidence for every trail
Each path ships with its numbers: how many walk it, where it starts, what designed flow it bypasses, and how the pattern is trending. Bring it to the roadmap meeting — "87% of users cut this corner" ends debates.
WHAT IT ISN'T
Honest boundaries
- Not a full analytics suite — we do path deviation, not everything.
- Not session replay — you get the map, not the surveillance footage.
- Not automatic redesign — we show you where to pave; you decide how.